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- Pharos Maintenance Release (1.850.56) Scheduled for Production Instances
Pharos Maintenance Release (1.850.56) Scheduled for Production Instances
Your production instances are scheduled for upgrade on January 10th, 2025

Upgrade Schedule
If you are receiving this notification your production org is in the queue to receive this upgrade in accordance with our patch release schedule. For more details please refer to our release schedule published on Pharos Support Portal.
This upgrade will be released as follows:
January 3rd, 2025 — sandbox instances
January 10th, 2025 — production instances
Opting Out
If you do not wish to upgrade your instance at this time please let us know by sending an email to [email protected] and providing your Salesforce Organization ID.
Note: If you decide to opt-out of this upgrade, the next maintenance release will still proceed according to the release schedule and you will receive the current upgrade along with the planned one.
Release Notes
Pharos maintenance releases typically address known or reported bugs. However, we will sometimes include small functionality enhancements as well.
Bugfixes
Errors on cache item over 100K (LOG-2311)
Unable to select Github repository due to an error (LOG-2306)
Failed broadcast keeps retrying and going into an endless loop (LOG-2310)
Unable to see the context tab in some flow logs (LOG-2312)
Transform element: tooltip UI issue in flow debug view (LOG-2281)
Flow Debug View: path overlapping starting flow element (LOG-2268)
Debug view (Integration log): The last line is overlapped on Body tab. (LOG-2273)
Incorrect font used to display impact report data on Windows (LOG-2249)
Error occurs when saving Jira Defaults settings from Admin (LOG-2323)
JIRA Integration: Switching from Cloud to Hosted JIRA fails (LOG-2307)
Jira tickets created for older issues (LOG-2304)
Create Ticket (on Log, Issue): Issue with 'Complete the Form' option (LOG-2275)
Create Ticket (on Log, Issue): Ticketing Action forms are not displayed when a user changes values in the 'Send action to' field (LOG-2274)
Create Ticket (on Log, Issue). The Subject field does not display changes made in JIRA Ticketing Action. (LOG-2272)
Event Record Lightning Page is not assigned as Org Default (LOG-2328)
Donut charts on event details are not showing correctly (LOG-2321)
Intermittent Pharos errors for some monitoring rules (LOG-2314)
Non-salesforce object ids are mislabeled as related objects (LOG-2329)
Error on very large issues processing. Too many query rows: 50001 (LOG-2320)
Pharos error on very large issues with lots of related records. Related Objects: data value too large (LOG-2317)
Trace Schedule - trace calendar on list view not show correctly (LOG-2254)
Attempt to de-reference a null object when processing Bulk API results (LOG-2340)
Charts on Event don't show correct information (LOG-2339)
Failed to create Log for Inbound Email: FlowExceptionParser: Attempt to de-reference a null object (LOG-2318)
Enhancements
Remove ticket link from Issue when ticket is removed in Jira or Azure DevOps (LOG-2260)
Add full error message to pharos log details if inbound email fails to create a log (LOG-2271)
Updated color scheme for showing related issues on occurrence chart (LOG-2022)
Adjust ticket linking/duplication logic (LOG-2244)
Don’t show Event Log Records tab on Archival Event layout (LOG-2216)